Kabadiwalla Connect - Privacy Policy

Version: 1.0

Updated on: 10 May 2023

This privacy policy (“Privacy Policy”) explains what information of yours we collect when you use the online mobile application bearing the name “Kabadiwalla Connect“, provided by Kabadiwalla Connect Pvt. Ltd., a company incorporated and organized under the laws of India. This Privacy Policy also explains how the information will be used and how you can control the collection, correction and/or deletion of information on Kabadiwalla Connect App. The use of information collected through Kabadiwalla Connect App or through the Website shall be limited to the purposes under this Privacy Policy. By using our mobile application, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: We may collect personal information that you provide directly to us when you use our mobile application. This is done as part of the creation of a User Profile on Kabadiwalla Connect App. By providing Kabadiwalla Connect with your Personal Data, you expressly consent to Kabadiwalla Connect’s use of your Personal Data in accordance with this Privacy Policy. This may include:

  • Your name

  • Mobile number

  • Location

  • Email address

  • Profile picture (if provided by you)

1.2 Usage and Device Information: We may automatically collect certain information about your use of the mobile application and your device, including:

  • Device information (e.g., device type, operating system, unique device identifier)

  • App version information

  • Log information (e.g., IP address, access dates and times, app features or pages viewed)

  • Mobile network information

1.3 Data collection from customer support:  If you contact Kabadiwalla Connect on support@kabadiwallaconnect.in, Kabadiwalla Connect collects information about you to help solve any issues you might be facing. The information you share will be processed and stored so that it is possible for Kabadiwalla Connect to contact and respond to your request, and/or allow you access to the Kabadiwalla Connect App.

2. How we use your personal data 

2.1 Provide and improve our services: We use the collected information to:

  • Provide, personalize, and improve Kabadiwalla Connect App;

  • Communicate with you and respond to your inquiries or requests;

  • Troubleshoot technical issues and enhance user experience;

  • Improve Kabadiwalla Connect App to detect and analyze errors; 

  • Send you promotional messages, offers and other information that may be of interest to you based on your communication preferences.


3. How we share your personal data

3.1 Third-Party Service Providers: Kabadiwalla Connect Pvt. Ltd. may share your personal information with trusted third-party service providers who assist us in providing and improving our mobile application. These service providers are bound by confidentiality obligations and are prohibited from using your personal information for any other purpose. 

3.2 Legal Requirements: Kabadiwalla Connect Pvt. Ltd. may disclose your information if required to do so by law or in response to a valid request by public authorities (e.g., a court or government agency).

3.3 Business Transfers: In the event of a merger, acquisition, or any form of sale of some or all of our assets, Kabadiwalla Connect Pvt. Ltd. may transfer your personal information to the acquiring entity.


4. Data Security & Liability

Kabadiwalla Connect Pvt. Ltd. is concerned with protecting your privacy and Personal Data, and hence we take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is one hundred (100) percent secure. Therefore, Kabadiwalla Connect Pvt. Ltd. cannot guarantee absolute security. If you have any questions about security on Kabadiwalla Connect App, you can contact Kabadiwalla Connect Pvt. Ltd. at support@kabadiwallaconnect.in

5. Children's Privacy

Our mobile application is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

6. Personal Information Deletion

Personal Data is kept no longer than necessary in order to fulfill the purposes for which Kabadiwalla Connect Pvt. Ltd. has initially collected it unless required by law. Personal Data is deleted on a regular basis when it is no longer relevant for the purposes for which it has been collected. 

7. Changes to the Privacy Policy

Kabadiwalla Connect Pvt. Ltd. reserves the right to change this Privacy Policy from time to time and without prior written notice. We constantly review this Privacy Policy and strive towards making it better. If Kabadiwalla Connect Pvt. Ltd. modifies the Privacy Policy, Kabadiwalla Connect Pvt. Ltd. will post it and make it available through Kabadiwalla Connect App and indicate the date of the latest revision. If the changes are significant, Kabadiwalla Connect Pvt. Ltd. will provide a more prominent notice. 

8. How to contact us

If you have any questions or concerns about this Privacy Policy, please contact us at support@kabadiwallaconnect.in